Frequently Asked Questions
What is this service about?
Plain and simple, this service is a gateway between YOU and the TOP & 100% legal download networks out there. It's an ever growing collaborative interface built for the user that enjoys the power of downloading. Basically, YOU enter a search term in our Search box, the servers get it for you and give you the best suggested direct download link. Interesting? It certainly is! You also have access to other download, streaming & aggregation services in REAL TIME and a powerful search engine, among many other kickass features!
Do you offer a satisfaction guarantee?
Yes we do! If you are experiencing technical difficulties and would require support, our support team guarantees to solve your issue on first contact or your money back! Simply contact us by email, by phone or through live web-chat function located in the member's area.
Are there any per-download fees?
None, whatsoever. Once you become a member there are no further fees for software or service. We present everything conveniently to you as every aspect of our service is aimed to help you obtain maximum enjoyment.
Can I cancel my membership?
Absolutely, if you are not 100% satisfied, you may cancel at any time during the course of your membership without any further obligations.
What kind of support can I expect?
We have 3 teams offering support around the clock and 7 days a week. Once inside, you will find clear online forms where you can submit your questions, FAQ pages that answer all common issues, and, if you do not find your answers there, our support team guarantees to solve your issues on first contact or your money back! You can contact our technical support team by email, by phone and by using our Live Chat buttons available within the memberís area.
Is my registration secure and confidential?
Absolutely! Your personal information and email are never shared with any other organization whatsoever ñ we take confidentiality very seriously. Our registration process and payment pages are 100% secure and managed by iBill (the Internetís largest payment processor).
How do I figure out which product or service to use or download?
The best way to figure out which product is best for you is to read the short product descriptions found by clicking the product name on the Index of Products page.
My web browser asks me if I want to save or open a file. What should I do?
When downloading files or software, your web browser may ask whether you want to save the file or open it from its current location. It is always recommended that you choose to save the file to a directory on your computer's hard drive. This way you can reinstall the software at a later date without having to download it again. After the download is complete, you can install the software by double-clicking on the file.
I've finished reading the FAQ. How do I sign up?
If you are not currently registered with our website, please click here to sign up.
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